Turning Managers into People Leaders
For managers who want to manage people with greater clarity, confidence and consistency.
About the Program
This is not your standard leadership training. This is practical people-management training for managers who are responsible for results and know that success depends on how well they lead and support their employees.
Over three in-person, interactive days, your managers will build the practical HR and people-management skills they need to handle the people side of their role with confidence. They will leave with tools they can use immediately, a shared approach to managing people, and a clearer understanding of their role as a people leader.
This program is designed for new and experienced managers across all industries.
DAY 1: PEOPLE MANAGEMENT THAT EARNS TRUST
Set the tone, build strong working relationships and manage your team with clarity
Understand the shift from managing tasks to managing and supporting people
Build trust through consistent people-management practices
Communicate expectations clearly to reduce confusion and increase accountability
Support motivation and performance without contributing to burnout
This session lays the foundation for consistent, effective people management
DAY 2: MANAGING PEOPLE THROUGH CHALLENGE
Learn how to manage people when situations become uncomfortable or unclear
Give direct, useful performance feedback without damaging trust
Navigate performance issues with honesty and care
Adapt your management approach to different employees and workplace situations
This day builds confidence in handling the more difficult parts of people management
DAY 3: HR PRACTICES THAT SUPPORTS PEOPLE LEADERSHIP
Build consistent people practices that help managers lead well
Attract and hire the right people by setting clear expectations
Develop a clear onboarding process that sets employees and managers up for success
Support employees through workplace change with steadiness and empathy
Understand different employee needs and adapt your management approach
This final day equips managers with tools to create more consistent people practices
What Participants Will Leave With
Tools they can use immediately
A framework for difficult employee conversations
People-management strategies that build engagement and trust
More confidence handling everyday employee situations
A clearer understanding of their responsibilities as a people leader
Who This Is For
This workshop is ideal for team leads, supervisors, managers and directors who want to strengthen their people-management skills, build stronger teams and create a workplace where people can thrive.
Dates + Location
October 2, 2026
October 16, 2026
October 30, 2026
KWENCH Co-Working + Culture Club (2031 Store Street, Victoria, BC)
Pricing
$750.00 + GST - Retainer Clients (Connect with Jocelin for your discount code!)
$1,000.00 + GST - Non Retainer Clients
Meet the Facilitators
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I have spent more than 15 years as a Human Resources and Program Management generalist with experience in recruitment and selection, terminations, return to work, policy development, and performance management.
I am a passionate Human Resources Consultant and Career Coach (not a formal therapist with a couch). This gives me an objective, professional, fresh viewpoint to help clients unveil their career aspirations and work through challenges.
For me, nothing is more rewarding than connecting people to meaningful work and the workplaces they will thrive in. I also love supporting good workplaces as they transition into great ones. Building on my vibrant and diverse background in recreation and youth leadership development, human resources, and career development, I bring high-level energy, a wide range of experience, and laser focus to every workday. I am dedicated to helping people pursue their dreams, to fostering purposeful connections within teams, and to linking organizations with the best candidates for their positions.
After completing my Bachelor of Arts at the University of Victoria, I went on to train as a Professional Certified Coach (PCC) with the International Coaching Federation and Certified Career Development Practitioner (CCDP). I have been a coach, recruiter, and facilitator for over 50 different local and international organizations.
I am an active volunteer in my community and enjoy participating in a number of charities. I love running special events such as Soul Sessions and facilitating the mentoring portfolio for the Chartered Professionals in Human Resources (CPHRBC). In my free time you will find me on a Hornby Island beach or somewhere outside with my family.
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Fostering growth is my jam. I am dedicated to crafting and supporting strategic plans, communicating HR initiatives, and stregnthing community engagement. Whether you require a comprehensive planning conversation or innovative solutions to complex issues, I might be the right person to guide you on an outside HR-focused journey.
I bring over two decades of experience in hospitality and financial service leadership to the table, including roles at the Fairmont Empress and the Fairmont Beijing. I pride myself in being a connector, I possess a unique ability to tackle challenges and facilitate connections between individuals and solutions.
Balancing my time between Reimagine Work and other thriving partnerships, I also cherish my family and volunteer commitments.