Job Summary 

The Retail Store Leader is an important role of the store impacting the shopping guest and working teams experience. The primary responsibilities include facilitating great guest experience, supporting the team's needs, leading assigned store operations and working in partnership with the Store Manager on day-to-day operations. Through this role you will support the overall brand objectives of building brand awareness, connecting with guests IRL and guest acquisition. 

At LOF we value curiosity, as it promotes a genuine interest in our guests’ needs and fosters a passion for continuous learning. You will test and learn store initiatives and be an imperative contributor to future store planning. Join our retail team and you will work with a small, fun and brilliant group at one of the most desirable, fast growing brands out there today! 

Core Responsibilities

• Sales Floor Leadership: Lead by example by interacting with guests and making decisions that value our guest’s time. Ensure that efficiency and effectiveness of store operations are maintained. 

• Opening and Closing: Following the opening and closing store checklist to ensure the store is always set up for success. Open the store with integrity to store operating hours. 

• Guest Engagement: You provide an engaging guest experience by greeting and educating them on our product. You foster lasting guest relationships where they want to come back to the store again and again.

• Product Knowledge: You have a deep understanding of our product from fit, fabric and function to color, style and size that allows you to make the best recommendations to guests. 

• Fit Sessions: You are a fit and style expert for try-on sessions and private parties. You create a comfortable environment in the fitting rooms for guests to try on swimwear.

• Visual Merchandising: You ensure inventory and visual merchandising standards are maintained for a premium and organized store experience.

• Operations: You execute daily in-store operational tasks, including processing sales, restocking, cleaning, etc. You work in partnership with the retail store manager to ensure company policies and procedures are in alignment and are tracking to the store's goals. 

• Continuous Learning: You give and receive feedback and share openly as an opportunity to grow.

• Community Activations: You lead and/or support hosting community events for guests to experience the brand IRL. 

Values You Bring

• Genuine Connection (Guest-First): Natural ability to build rapport and make every guest feel seen and supported

• Excellence-Driven (Make it Great): Consistently go above and beyond to create wow moments

• Authentic Communication (Be Real): Deliver honest, thoughtful feedback that customers trust

• Clarity & Ease (Keep it Simple): Simplify the shopping experience without sacrificing quality

• Positive Energy (Have Fun): Use humor and warmth to transform potentially stressful moments

• Trustworthy (Integrity): Demonstrate honesty, reliability, and accountability in every interaction

Key Skills & Experience 

• Proficient in ShopifyPOS

• Previous retail and guest services experience (2-4 years)

• Experience leading others in the workforce

• A self starter who is eager, agile and resourceful

• Exceptional communication and interpersonal skills

• Strong curiosity and general interest in understanding guest needs

• Ability to work a full-time schedule including varied hours/days including nights, weekends and holidays as needed

• Naturally connects with people in a relatable way

• Passionate about building a brand

• Loves being in, on and around water

• Creates a fun and welcoming environment

• Always up for adventure 

What We Offer

• $24-$26 USD Hourly Rate 

• Signing Bonus

• Employee Discount

How To Apply

Please send a resume with the subject line ‘NY Retail Floor Leader’ to careers@leftonfriday.com. We are hiring on a rolling basis and encourage you to apply as early as possible. We thank all applicants for their interest, however only those candidates selected for interviews will be contacted. 

About Us

LEFT ON FRIDAY is a swim brand built for epic good times. LOF believes nothing should hold you back, especially not your swimsuit. Made from Smoothing Dream fabric, compressive when wet and dry and designed to stand up to that swim, surf and happy-hour life. Loved world-wide for their mix and match-ability, bold colors and thoughtful, functional design. LOF is designed in Vancouver, Canada, made in California, with Italian fabric.

Founded by Laura and Shannon in 2018, Laura works from Venice, CA and Shannon from Victoria, BC, Canada. LOF is currently a small team with big goals. Committed to excellence, relatability, simplicity and fun. Each team member wears multiple hats and makes decisions based on the long term vision of Left On Friday.